At this stage, I researched potential solutions to address the identified pain points, incorporating insights from cognitive psychology and human factors to ensure an intuitive user experience. I then collaborated with team members, including developers, to assess the feasibility and impact of these solutions. Through these discussions, we aligned on the best approaches—balancing user needs with technical and business constraints—to collectively determine the most effective responses for each pain point.
Here, you can see some of the quick sketches I created during the research and ideation phase, capturing initial concepts, user flows, and potential design solutions. These sketches helped me visualize ideas rapidly and served as a foundation for further refinement.
Based on the sketches and early design concepts, I developed a low-fidelity prototype to outline the proposed improvements and establish the foundation for future iterations. This version helped visualize the structure, layout, and key interactions before moving into higher-fidelity designs.
I also documented all research findings and actionable insights from the user research, organizing them into various categories for future reference. This structured documentation ensured that key usability issues, user needs, and design considerations remained accessible throughout the development process.
